Privacy policy
Last updated: April 20, 2026
This Privacy Policy describes how Magnetic Memories Co. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from magneticmemoriesco.ca (the "Site").
By using our Site and Services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect personal information when you interact with our Site, including:
Information you provide directly:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details (including custom photo uploads)
- Messages you send to us
Automatically collected information:
- IP address
- Browser type
- Device information
- Pages visited and interactions on our Site
We collect this information using cookies and similar technologies.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you, your order or inquiries
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you opt in)
- Prevent fraud and protect our business
Sharing Your Information
We may share your information with trusted third parties, including:
- Payment processors (to securely process payments)
- Shipping providers (to deliver your orders)
- Website and platform providers (such as Shopify)
- Marketing and analytics tools
We only share information necessary to operate our business.
Cookies
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic
You can disable cookies through your browser settings, but some features may not work properly.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections
- Request deletion of your data
- Withdraw consent for marketing emails
To exercise these rights, contact us at:
hello@magneticmemoriesco.ca
Data Retention
We keep your information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: